Beeline USB-modem Manual do Utilizador descarregar pdf (Página 59)

 Information about different Users

15.3 Sensory Answers

Sensory Software, the creators of Beeline and The Grid 2, run a website with

answers to common problems at:

http://answers.sensorysoftware.com

Take a look and search the site to see if other people have been asking the same

question. You can find up-to-date specific advice on:

 Setting up more complex workspaces, such as Email and Music

 Troubleshooting common problems

 Editing more complex functions such as predictive spelling and grammar

15.4 Sensory Technical Support

If you are still having trouble, please feel free to phone us on 01684 578868, and

we can talk you through it.

If you are online, we can also use our Sensory Support tool, which allows us to see

your screen over the internet, and control your keyboard and mouse. We use this

to allow you to show us what your problem is. You can find Sensory Support on the

start menu, or on our website at http://www.sensorysoftware.com/support.html.

15.5 Sensory Update

Some issues with Beeline or The Grid 2 may be fixed by updating your software

using Sensory Update. Sensory Update is a program that was installed on your

computer with The Grid 2.

1. Close down any Sensory Software programs that are running.

2. Go to Start > Programs > Sensory Software > Sensory Update.

3. Follow the instructions on the screen.

This will download the latest version of the software from the internet. Very

often, we will already have been notified of the problem and will have issued an

update to fix it. As an added bonus, Sensory Update also gets you the latest new

features.

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Beeline USB-modem Manual do Utilizador Página 59